Use Promo Code: WELCOMELOL to get 10% off your first order! FREE Shipping Over $50

Frequently Asked Questions

1. If I buy 12 of the same series, will I get the entire series? Boys series 3 example.

No.

2. My promo code didn't work, who should I contact?

Please reach out to support at MGAEntertainmentStore@mgae.com or submit the contact us form

3. I ordered the wrong doll, can I change my order?

Please reach out to support at MGAEntertainmentStore@mgae.com or submit the contact us form

4. I have questions about warranty, who do I contact?

Please find MGA product warranty information here: https://www.mgae.com/customer-care/warranty

5. Can I become an affiliate?

Please reach out to support at MGAEntertainmentStore@mgae.com or submit the contact us form to submit change of address

6. I have doll ideas, who can I work with?

Please reach out to MGA Entertainment Product Development and Inventor Relations at tbenson@mgae.com

7. I entered the wrong address and need to change, who do I contact?

Please reach out to support at MGAEntertainmentStore@mgae.com or submit the contact us form to submit change of address

8. When will my MGAE Cares Frontline Hero doll ship from pre-order?

Your PHD doll will ship around August/September. We will email you when it comes off of pre-order

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